HeyHappy
  • Welcome
  • Setup
    • ConnectWise Integration
      • Create a custom security role in ConnectWise Manage
      • Setting up ConnectWise Manage API Key authentication
      • Adding a HeyHappy survey to ConnetWise Manage
  • Using HeyHappy
    • Customer Reactions
    • Google Reviews
    • Insights
      • Team Members
  • Best Practices
    • Have "New Review" email notifications go to your entire team
  • Common Questions
    • How are response rates calculated?
    • How do you deal with Microsoft / anti-phish sandboxing clicking on your email links randomly?
    • Google Review Questions
      • Where can I check my Google Reviews?
      • How do I get more Google Reviews?
  • Community
    • Twitter
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Welcome

We believe in simplicity, automation, and of course great customer service! Our goal is to build a tool that's so simple that it's self-explanatory to use, runs with minimal interaction on your part, and promotes a culture of great customer service within your organization.

We've done our best to document the steps to setup the integration with ConnectWise, Google Places, and outline the best practices for using our tool.

This documentation is a work in progress, so please feel free to let us know if we can improve the instructions in some way.

We've built a tool that we love to use and hope you will too!

NextConnectWise Integration

Last updated 2 years ago